Shipping Policy
Balm Beauty ships internationally using trusted global shipping partners.
Order Processing & Delivery
- Processing times vary depending on product availability and demand
- Once shipped, tracking information will be provided when available
- Estimated delivery times may vary by destination
Delivery Issues
In some cases, packages may be delayed due to:
- Customs inspections
- Local postal service delays
- Incorrect or incomplete shipping addresses
- Unclaimed packages at local post offices
Customers are responsible for contacting their local post office or carrier if delivery attempts fail. Balm Beauty is not responsible for lost or returned packages due to incorrect address details or failure to collect packages.
Force Majeure
We are not responsible for shipping delays or delivery failures caused by events beyond our control, including natural disasters, customs delays, strikes, epidemics, or other global disruptions.