Privacy Policy
At Balm Beauty, protecting your privacy and personal information is a priority.
When you visit our website, place an order, or contact our customer support team, we may collect personal information including (but not limited to) your name, email address, phone number, shipping and billing address, payment information, IP address, and order history.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and customer support responses
- Improve our products, website experience, and services
- Prevent fraud and ensure secure transactions
- Send promotional emails (only if you opt in)
We do not sell, rent, or trade your personal data. Your information is shared only with trusted third-party partners (such as payment processors, shipping carriers, and email service providers) strictly for operational purposes.
By using our website, you agree to the collection and use of your information as described in this policy.